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initdeskinitdesk
Get started
  • Quickstart
  • Organization profile and avatar
  • Invite team members
  • How to manage tickets
  • Migration Guide
Connect your email & inboxes
  • Handle support email
  • Creating new inboxes
initdesk AI
  • AI Assistant
  • Knowledge Base
  • Draft replies
  • AI auto-tagging
Help Center
  • Overview
  • Collections & Articles
  • Import your knowledge base
  • Ask AI
Triage & productivity
  • Keyboard shortcuts
  • Using bulk actions
  • Follow up on conversations
Integrations & notifications21
  • Connecting Slack notifications
  • Setting up webhooks
  • External data to enrich ticket context
Multilingual & translation
  • Setting your app language
  • Translate messages in one‑click
Account, billing & plans
  • Account deletion due to inactivity
Powered by initdesk
Powered by initdesk
  1. initdesk

Multilingual & translation

Translate messages, set the app language, and support multilingual customer replies.

Setting your app language

Change the initdesk interface language to English, Spanish, or Portuguese in your Profile menu.

Translate messages in one‑click

Use the one‑click translation feature to read customer messages in your language without leaving the ticket.