Account, billing & plans

Pricing, included tickets, 250-ticket blocks, what counts toward usage, and how to cancel. Spam is excluded; closing as invalid still counts.

initdesk is $14.90/mo for 500 valid tickets, then $6.49 per 250-ticket block. Unlimited users. Spam does not count.

What counts as a valid ticket, how 250-ticket blocks work, and how the 5-day spam window affects your invoice.

Why end-of-period tickets land on the next invoice, when usage freezes, and what happens to the last 5 days if you cancel.

Invite unlimited teammates at no extra cost, and cancel anytime. Last-period tickets are billed on the final invoice.

Inactive organizations can be deleted after 30 days. An active paid subscription is protected.